Please read these terms and conditions carefully before using the Ta Wan website. By accessing and using this website, you agree to be bound by the terms and conditions stated below. If you do not agree to these terms and conditions, please refrain from using this website.

Website Usage

  1. Purpose of Use: The Ta Wan Sushi website is an e-commerce platform that allows you to make food purchases online and make payments through available online payment methods. Additionally, direct visits to the restaurant also enable you to make payments through the ordering application or at the cashier using accepted payment methods.
  2. Usage Restrictions: You agree to use this website only for lawful purposes and in accordance with applicable laws. You are prohibited from using this website for unlawful purposes, causing harm to others, or disrupting the normal operation of this website.
  3. Access and Security: You are responsible for maintaining the confidentiality of your account information and any actions taken through your account. You agree to provide accurate and complete information when creating an account and making purchases through this website.

Purchase and Payment

  1. Product Availability: The food products listed on the Ta Wan website are available while supplies last. We strive to present accurate and up-to-date product information. However, we cannot guarantee the availability of specific products at all times.
  2. On-Site Payment: For direct visits to the restaurant, payments can be made through the available ordering application or at the cashier. Accepted payment methods include cash, debit cards, credit cards, and QRIS.
  3. Online Purchase Payment: Online food purchases must be paid using the available online payment methods on this website. Accepted payment methods include virtual accounts, credit cards, and e-wallets.
  4. Pricing Errors: We make every effort to provide accurate pricing on our website. However, in the event of an unintentional pricing error, we reserve the right to cancel or reject orders related to that price. We will inform you of such pricing errors and provide you with the option to proceed with the correct price or cancel the order.
  5. Delivery: We will carry out food delivery according to the specified delivery terms on this website. We are not responsible for delays or the inability to deliver food due to events beyond our control.

Return Policy

  1. Return Policy: We strive to provide our customers with the best quality food products. If you receive a defective product or one that does not match your order, please contact us within the specified time period to obtain information about returns or replacements.

Intellectual Property Rights

  1. Intellectual Property: All content on the Ta Wan website, including but not limited to text, images, logos, graphics, and audio, belongs to Ta Wan or third parties who have granted permission to Ta Wan for its use. Unauthorized use of such content is strictly prohibited without written permission from the owner.

Limitation of Liability

  1. Use at Your Own Risk: You use the Ta Wan website entirely at your own risk. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of this website.
  2. Damage or Loss: We are not liable for any damages or losses, including data loss or loss of profits, arising from the use or inability to use the Ta Wan website, regardless of whether such damages or losses arise from contract, tort, or other causes.

Changes the Terms and Conditions

  1. We may update these terms and conditions from time to time without prior notice. By continuing to use this website after such changes, you are deemed to accept and be bound by the revised version.

Applicable Law

  1. These terms and conditions are subject to the laws of Indonesia. Any disputes arising in connection with the use of the Ta Wan website will be resolved through good-faith negotiations and discussions between the relevant parties.
  2. If you have any questions or concerns regarding these terms and conditions, please contact us through the provided contact information on the Ta Wan website.

Thank you for using the Ta Wan website.

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